Annual Season tickets can be purchased from the
office with either cash, cheque or by credit card
made payable to The Kings Ferry Ltd. Cheques for
annual season tickets should be given clearance
time prior to commencement. All applications must
be paid in advance of issue. No ticket will be issued
unless it is paid for.
Applications can only be made by post or in person
to the office. No applications may be given to the
driver or ticket collector. Two passport sized photographs
must be submitted with the application. Your ticket
will be hand delivered to the address stated on
your application one day prior to commencement.
In the case of illness you may deposit your ticket
at the office. You must provide a doctor's certificate
or hospital letter (self certificating sickness
is not acceptable) to cover the period that your
ticket is held. When you return to work you will
be issued with a new ticket with the expiry date
extended to match the number of travelling days
missed. No allowance will be made for any days other
than when the ticket is at our office. You will
require an extra photograph for the re-issue of
the ticket.
Any lost season ticket must be reported to the
office immediately. A duplicate ticket will be issued
upon receipt of another passport sized photograph
and an administration fee of £10.00
This season ticket must be carried on every journey,
without it you will be charged for the journey.
If the ticket is at home and someone can bring it
to our office whilst you are at work then a refund
can be made for the ticket you have purchased on
the production of the ticket stub.
Season
Ticket Refund Procedure
The season ticket must be posted or handed in
person to our office immediatley. Credit will be
given from the date the ticket is in our possession
or the post mark on the envelope.
Without the season ticket no refund will be given.
Annual seasons - the charge has been calculated
on 40 weeks' travel and after that period has passed
no refund is payable. A refund will be based on
the cost of the ticket less the cost of the number
of four week tickets, five day tickets and day return
tickets that would have been necessary to cover
travel on the days of the expired portion.
As most employers retrieve season ticket loans
by 12 equal monthly installments, if you surrender
your ticket, you will find that you owe your employer
more than the ticket's refund value.
It is suggested that due to the above point,
you may pay your employer back over a 9 month period.
With regards to tickets paid for by Company cheques,
the refund will be made payable to the Company unless
authorisation is made in writing by the Company
for the refund to be made payable to the ticket
holder.
Annual
Season Ticket Application Form
Please read the sections entitled "Annual
Season Tickets" and "Refunds" before
applying for a season ticket. Conditions of Carriage
must be agreed to before the application can be completed.
If you have any queries please call our Commuter Department on 01634 265510
You will need Adobe Acrobat
installed on your machine in order to open this
application form. You can download a free copy
of Acrobat Reader by clicking on the Adobe logo
to the right.
London
