Vacancies at The Kings Ferry | Coach Drivers | Coach Hire Company Kent

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Enabling all our people to reach their full potential and to give their best as individuals and in teams. We shall behave towards each other with the same respect and dignity that we expect for ourselves.

 

Head of Operations The Kings Ferry, Gillingham

As Head of Operations at The Kings Ferry, part of the National Express Group you will effectively plan and manage all aspects of the Coach operational provision in order to deliver a consistently safe & high quality service in line with specified targets, contractual obligations and commercial objectives.

You will manage, support and develop all members of the Operations and Driver team in order to deliver safe, reliable, punctual and high quality services to our customers. This is a fantastic hands on opportunity and we are looking for a natural leader and confident communicator who can deliver and influence both internal and external stakeholders at any level whilst managing and motivating teams in Gillingham, Bristol and London to achieve high standards of performance in a unionised environment.

More info & how to apply

 

Permanent & Casual PCV Driver Vacancies - Gillingham, Kent

We are currently recruiting qualified PCV Drivers with manual or automatic licences. You must hold a PCV licence, have good customer service skills and a good general knowledge of Kent and London.

The Kings Ferry provides all aspects of coach travel from day trips and tours to commuter services, VIP and corporate transport.

To apply please follow one of these links...

PERMANENT PCV DRIVER (with FULL PCV license)

CASUAL PCV DRIVER (with FULL PCV license) 

 

Telephone Sales Account Manager – Reservations Department

Primary role:
To sell The Kings Ferry and Connections private hires and liaise with new and existing clients on a daily basis to maximise revenue and provide excellent customer service in line with The Kings Ferry company values. Ensuring all customers enjoy a market leading travel experience and building strong working relationships with key internal and external stakeholders along the way.

Your daily duties include:

  • Delivering sales against structured revenue targets.
  • Offering & following up quotations.
  • Processing bookings.
  • Processing payments for private hires.
  • Chasing payments for private hires.
  • Arranging tunnel, ferry and hotel bookings.
  • Checking client itineraries.
  • Invoicing private hire customers.
  • Assistance with complaint management.
  • Organising any additional customer requirements as necessary.
  • Other administrative tasks as required.
  • Undertaking your duties efficiently and effectively.
  • Selling and processing Commuter tickets and dealing with Commuter queries.
  • Keeping your workplace safe and within the company safety guidelines.  Adhere to the Golden Rules.
  • Selling and processing Commuter tickets and dealing with Commuter queries.
  • Any other ad hoc duties for the Sales Department in line with business need.

The ideal candidate will possess the following skills:

  • Excellent telephone manner with strong customer service skills.
  • Previous sales experience with a natural ability to sell.
  • Excellent commercial awareness.
  • Ability to build strong working relationships.
  • Ability to think outside the box to maximise results.
  • Quick learner with the determination to succeed.
  • Strong organisational skills.
  • Ability to follow management instructions.
  • Strong time management skills and the ability to meet deadlines. 

To apply please email us your C.V.

 

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