- Commuter Services
- Routes & Times
AM & PM Departures - Commuter route maps
- Fares & Tickets
Download our
new commuter
timetable
Valid from October 2011, our new A5 timetable with tube style maps in PDF format.
Coach Travel London and Kent FAQs
How much does it cost to commute to London with The Kings Ferry?
How do I get a annual season ticket?
Annual Season tickets can be purchased from the office with either cash, cheque or by credit card made payable to The Kings Ferry Ltd. Read more ...
What happens if I need a refund?
The season ticket must be posted or handed in person to our office immediately. Credit will be given from the date the ticket is in our possession or the post mark on the envelope. Read more ...
How do I sign up to your automatic email service, informing me of any traffic reports that may affect my journey to or from work?
Particularly useful for our coach travel commuters who want to be kept informed of any potential issues regarding their journey as and when they happen. Read more ...
How do I contact the commuter department?
You can email us at - sales@thekingsferry.co.uk or give us a call on 01634 265510.
Where can I download a copy of the current commuter timetable?
You can find times and prices by clicking this link.
What is the Flyer Service?
Our Flyer Service is an early morning coach which picks up from our park and ride sites located at Hempstead Valley, Wigmore, Bridgewood and Bean. This service is named the Flyer because it leaves Medway early and only takes 30 minutes to travel to Canary Wharf. Our Flyer annual season ticket is only valid on our Flyer service in the morning but can be used on any of our services in the evening. There is an upgrade fee of £8 per morning journey if you wish to travel on our standard services using a Flyer annual season ticket.
Where can I find a copy of the Terms and Conditions?
You can view our Terms and Conditions by clicking here - please click here.
I have lost my ticket. What should I do?
Unfortunately we are unable to replace or refund lost return, 5-day, 4-week, books of 10 or books of 40 tickets.
If you have lost your annual season ticket please contact our commuter department who can arrange a replacement upon receipt of a new passport sized photo and an administration fee of £20.00.
Where is your office and what are the opening times?
Our address is:
The Travel Centre
Eastcourt Lane
Gillingham,
Kent
ME8 6HW
Please note that Eastcourt Lane is divided into three sections and we are located on the middle section. If you plan to locate us using a sat nav please this will direct you to the top section so please click here to view a map and directions http://www.thekingsferry.co.uk/about-us/how-to-find-us
Our office is open for ticket sales from 09:00-17:30 Monday to Friday and from 09:00-12:30 on Saturdays.
Our office is open for ticket sales from 09:00-17:30 Monday to Friday and from 09:00-12:30 on Saturdays.
How do I find out if you have my lost property?
Please contact our lost property department on 01634 377577. If we confirm that your item has been handed in you can either collect it from our offices from 09:00-17:30 Monday to Friday and from 09:00-12:30 on Saturdays or send us a SAE so that we can post it back to you.
What facilities are onboard your commuter coaches?
All of our Kings Ferry commuter coaches have:
- Satellite tracking
- Seat belts
- Air conditioning
- Reading lights
- Reclining seats
- Arm rests
- Hot drinks facilities
- Heating
- Refrigerator
- Radio
- Public address system
- Carpeted
- Curtains
Whilst the majority of our coaches have a toilet onboard this is a facility we are unable to guarantee on a daily basis. If you have any queries please call our Commuter Department on 01634 265510
How are you able to guarantee every passenger a seat?
We monitor the number of passengers boarding each of our services daily and allocate a suitably sized vehicle. However, as we allow our commuters the freedom to travel on any of our services at any time sometimes the number of people traveling on a particular service can increase beyond capacity. For these situations we have strategically placed standby vehicles available to collect the extra passengers and minimise any delay.
Do I have to wear a seatbelt on a coach?
Coach passengers are legally required to wear seat belts. Failure to do so could lead to a £30 fixed penalty fine issued by the authorities which can increase up to £500 if the case goes to court. For your safety we advise that you remain seated with your seat belt securely fastened whilst the vehicle is in motion.
Is there any other information I should know about commuting?
For further information on commuting with The Kings Ferry please click here. Where are the Park and Ride sites located? Our Park and Ride sites are located at Wigmore, Hempstead Valley, Bridgewood and Bean.