Commuter Services
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Latest News

Help for Heroes and ghosts – all in a night's work for The Kings Ferry

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A selection of clients we're proud to have worked with:

Clients we provide hire coaches to

Clients we provide hire coaches to

Clients we provide hire coaches to

Clients we provide hire coaches to

Client testimonial

"Wow, Brill, Fantastic!!

How can I ever thank you enough for helping me, (every step of the way) with organising this wonderful trip...

Ruth Mollins

Saxon Way Primary School

Client testimonial

"I am writing on behalf of all staff and managers from European Operations to express our sincere gratitude to your drivers for the professional manner in which they have responded to the current situation following the disruption to Eurotunnel services.

Your drivers have shown the highest commitment, flexibility and good-will in providing the services during this difficult period which has been greatly appreciated by all our staff and managers."

Amanda Hallinan MCIPS

European Operations, Home Office

Client testimonial

"We were particularly impressed by the professionalism and helpfullness of your staff Andrew and Craig. These two gentlemen did a grand job of looking after us and we extend a big 'thank you' to them."

Lucia Jenkins

Marketing Manager, Bentley, Kent

Client testimonial

"I just wanted to thank you and all the staff involved at The Kings Ferry for your help and cooperation this year.

It has made a huge difference to my job knowing I had the support of you, Paul and the drivers, helping to make it all work - please pass on my thanks to all concerned."

Pat Thomson

Pullman Operations Manager, Orient Express

Client testimonial

"A very big thank you from every-one at Virgin Radio for your hard work at the V Festival.

You once again looked after us extremely well and with professionalism."

Virgin Radio

Client testimonial

"I just have to put on paper our appreciation of your company's assistance to us during the 4th London Zichron Menachem Summer Camp. Both sets of drivers were at all times polite and helpful. Without their help and cooperation, camp would not have been the success it was."

Eli Seliger

Chairman, Zichron Menachem UK

Client testimonial

"We used Connections for one of our jobs for a blue chip client. A complex pick up and drop off schedule over a week was well handled from the start. The drivers were helpful and courteous as well as very friendly. The coaches are perfect with all the facilities delegates could need. I would have no hesitation in recommending Connections."

Curry's UK Awards

Client testimonial

"The Kings Ferry provided and managed over 120 movements for the Channel tunnel rail link opening ceremony. All coaches were well presented as were the drivers, who were punctual and courteous and The Kings Ferry contributed to the immensely successful day."

Moving Venue Management

Client testimonial

"Having worked with The Kings Ferry for over seven years I have found they have always exemplified the levels of service expected, by ourselves and our customers, as have their partner operators.

Knowing that all the coach travel management is in safe hands makes my job all the easier."

Venice Simplon Orient Express

Client testimonial

"Please let everyone know how we thank you for the fine service that Kings Ferry provided to BAE Systems this week. We had excellent vehicles, friendly and knowledgeable drivers and a very successful week"

BAE Systems

Season Tickets

Annual Season Tickets

 

  • Annual Season tickets can be purchased from the office with either cash, cheque or by credit card made payable to The Kings Ferry Ltd. Cheques for annual season tickets should be given clearance time prior to commencement. All applications must be paid in advance of issue. No ticket will be issued unless it is paid for.
  • Applications can only be made by post or in person to the office. No applications may be given to the driver or ticket collector. Two passport sized photographs must be submitted with the application. Your ticket will be hand delivered to the address stated on your application one day prior to commencement.
  • In the case of illness you may deposit your ticket at the office. You must provide a doctor's certificate or hospital letter (self certificating sickness is not acceptable) to cover the period that your ticket is held. When you return to work you will be issued with a new ticket with the expiry date extended to match the number of travelling days missed. No allowance will be made for any days other than when the ticket is at our office. You will require an extra photograph for the re-issue of the ticket.
  • Any lost season ticket must be reported to the office immediately. A duplicate ticket will be issued upon receipt of another passport sized photograph and an administration fee of £10.00
  • This season ticket must be carried on every journey, without it you will be charged for the journey. If the ticket is at home and someone can bring it to our office whilst you are at work then a refund can be made for the ticket you have purchased on the production of the ticket stub.

 

Season Ticket Refund Procedure

 

  • The season ticket must be posted or handed in person to our office immediatley. Credit will be given from the date the ticket is in our possession or the post mark on the envelope.
  • Without the season ticket no refund will be given.
  • Annual seasons - the charge has been calculated on 40 weeks' travel and after that period has passed no refund is payable. A refund will be based on the cost of the ticket less the cost of the number of four week tickets, five day tickets and day return tickets that would have been necessary to cover travel on the days of the expired portion.
  • As most employers retrieve season ticket loans by 12 equal monthly installments, if you surrender your ticket, you will find that you owe your employer more than the ticket's refund value.
  • It is suggested that due to the above point, you may pay your employer back over a 9 month period.
  • With regards to tickets paid for by Company cheques, the refund will be made payable to the Company unless authorisation is made in writing by the Company for the refund to be made payable to the ticket holder.

 

Please read the sections entitled "Annual Season Tickets" and "Refunds" before applying for a season ticket. Conditions of Carriage must be agreed to before the application can be completed.

 

Click here to download an Annual Season Ticket Application Form - (556k)

 

If you have any queries please call our Commuter Department on 01634 265510


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