Season Tickets

Annual Season Tickets

 

• Annual Season tickets can be purchased from the office with either cash, cheque or by credit card made payable to The Kings Ferry Ltd. Cheques for annual season tickets should be given clearance time prior to commencement. All applications must be paid in advance of issue. No ticket will be issued unless it is paid for.
• Applications can only be made by post or in person to the office. No applications may be given to the driver or ticket collector. Two passport sized photographs must be submitted with the application. Your ticket will be hand delivered to the address stated on your application one day prior to commencement.
• In the case of illness you may deposit your ticket at the office. You must provide a doctor's certificate or hospital letter (self certificating sickness is not acceptable) to cover the period that your ticket is held. When you return to work you will be issued with a new ticket with the expiry date extended to match the number of travelling days missed. No allowance will be made for any days other than when the ticket is at our office. You will require an extra photograph for the re-issue of the ticket.
• Any lost season ticket must be reported to the office immediately. A duplicate ticket will be issued upon receipt of another passport sized photograph and an administration fee of £10.00
• This season ticket must be carried on every journey, without it you will be charged for the journey. If the ticket is at home and someone can bring it to our office whilst you are at work then a refund can be made for the ticket you have purchased on the production of the ticket stub.

 

Season Ticket Refund Procedure

 

• The season ticket must be posted or handed in person to our office immediatley. Credit will be given from the date the ticket is in our possession or the post mark on the envelope.
• Without the season ticket no refund will be given.
• Annual seasons - the charge has been calculated on 40 weeks' travel and after that period has passed no refund is payable. A refund will be based on the cost of the ticket less the cost of the number of four week tickets, five day tickets and day return tickets that would have been necessary to cover travel on the days of the expired portion.
• As most employers retrieve season ticket loans by 12 equal monthly installments, if you surrender your ticket, you will find that you owe your employer more than the ticket's refund value.
• It is suggested that due to the above point, you may pay your employer back over a 9 month period.
• With regards to tickets paid for by Company cheques, the refund will be made payable to the Company unless authorisation is made in writing by the Company for the refund to be made payable to the ticket holder.

 

Please read the sections entitled "Annual Season Tickets" and "Refunds" before applying for a season ticket. Conditions of Carriage must be agreed to before the application can be completed.

 

Click here to download an Annual Season Ticket Application Form - (556k)

 

If you have any queries please call our Commuter Department on 01634 265510