Kent coach operator rescues holiday makers
Coach Hire Connections, a division of Gillingham based coach operator The Kings Ferry Limited came to the rescue of passengers of collapsed travel firm XL at the weekend.
The Civil Aviation Authority enlisted the help of Connections to satisfy its immediate requirement to ensure passengers landing at airports different from original point of departure were transferred following their arrival at airports all over the UK. Its ability to react quickly was a key factor in the success of the overall operation as Connections had only a matter of a few hours to respond to demand and to date everything has been covered successfully.
Ian Fraser, Operations Director at The Kings Ferry Limited said ‘ We understand that those passengers arriving home had already suffered enough stress so all weekend we have worked tirelessly to ensure that the disruption to incoming passengers is kept to the minimum and that everybody got home as quickly and comfortably as possible’. He went on to say ‘We have in place a sophisticated network of operators all over the country and so we were well placed to arrange vehicles to cover all incoming flights at short notice and make sure that nobody was left stranded’.
And with passengers continuing to return during the next few weeks, we will continue to work with the Civil Aviation Authority until all those affected arrive back home.
Large scale movements like this are a speciality of Connections, a highly successful operation that handles coach hire across the country on behalf of organisations including BBC and Metropolitan Police that continues to grow year on year as the number of organisations recognise the value in outsourcing their requirements to a dedicated team of professionals.