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Permanent & Casual PCV Driver Vacancies - Gillingham, Kent

We are currently recruiting qualified PCV Drivers with manual or automatic licences. You must hold a PCV licence, have good customer service skills and a good general knowledge of Kent and London.

The Kings Ferry provides all aspects of coach travel from day trips and tours to commuter services, VIP and corporate transport.

To apply please follow one of these links...

PERMANENT PCV DRIVER (with FULL PCV license)

CASUAL PCV DRIVER (with FULL PCV license) 

 

 

PCV/HGV Engineers

We are recruiting for PCV Engineers to join our team in Gillingham depot.

Positions are available on both our Day and Evening shifts and would suit individuals with an enthusiastic and flexible approach while working to deliver the highest standards.

Salary is negotiable according to shift, experience and background with opportunities to earn overtime on a weekend call rota paid at a premium rate.

The basic role includes the preparation of vehicles for MOT, routine safety inspections, diagnostic work, general repairs, servicing and parts replacement. The successful candidates will have the ability to work safely, efficiently and reliably to a high standard in a busy and variable workshop.

Basic Duties:

  • To diagnose vehicle faults and specify the correct method of repair and parts to be used within defined quality standards and within the most cost effective manner
  • To carry out vehicle servicing in accordance with manufacturers specification
  • Carry out routine vehicle inspections
  • Record all work using paper based or electronic systems
  • Prepare and present vehicles for MOT
  • To ensure all parts are correctly ordered and booked out
  • To attend on-road vehicle breakdowns
  • To carry out vehicle road testing where required

 

Key Skills Required:

  • Minimum level 3 NVQ standard or equivalent (i.e. City & Guilds level 1 & 2)
  • Must be fully conversant with the safe operation of workshop equipment
  • Must hold relevant experience of HGV/PCV engineering maintenance and repair
  • Must hold a PCV licence or be capable of obtaining one

 

Key skills Required:

  • Minimum level 3 NVQ standard or equivalent (i.e. City & Guilds level 1 & 2)
  • Must be fully conversant with the safe operation of workshop equipment
  • Must hold relevant experience of HGV/PCV engineering maintenance and repair
  • Must hold a PCV licence or be capable of obtaining one

 

Benefits following qualifying period:

  • Private health insurance
  • Concessionary travel on National Express Coaches for you and your partner
  • Automatic pension enrolment

 

Requirements:

  • 3 years of mechanical engineering experience
  • Educated to a GCSE standard
  • Full driving license

 

Full time, pernament

£30,ooo per annum

 

To apply please
email us your C.V.

 

 

Business Development Team - Key Account Manager

An award winning provider of large scale travel solutions, The Kings Ferry Group, is looking to add a Key Account Manager to their successful Business Development Team in order to increase customer satisfaction and help drive revenue growth.

The Kings Ferry Group is rewriting the book on how companies arrange their ground transport requirements!Part of one of the world’s largest travel groups, National Express plc - the Key Account Manager will be responsible for managing client relationships across a portfolio of strategic accounts. Through an unwavering focus on delivering an exceptional service to each and every customer, you will ensure that you are well placed to maximise sales and revenue growth from every account in your portfolio. You will produce Strategic Account Plans & regular sales forecasts for all customers for whom you have responsibility.

Candidates with experience gained in the travel sector are of particular interest

Primary role:
This is an exciting multi-faceted role reporting to the Head of Business Development overseeing accounts from both our Kings Ferry and Clarkes of London businesses.

Your key responsibilities will include:

  • Manage a portfolio of key customer accounts; including TMC’s; corporate clients; large scale event transport; disaster & business continuity travel; emergency transport and flight delay & disruption transport
  • Responsible for managing all aspects of service delivery
  • Deliver annual growth targets for each account in portfolio
  • Drive customer engagement and strengthen relationships by providing first class customer experiences
  • Achieve personal KPIs and monthly sales targets
  • Produce individual Customer Account Plans, sales forecasts & ad hoc sales analysis
  • Proactively work with clients as their trusted, consultative business travel partner
  • Extend company reach and brand presence internally within accounts
  • Resolve any customer issues arising
  • Identify and evaluate opportunities for account growth
  • Communicate service updates & company developments to customers
  • Promote and upsell additional services
  • Take on new clients when they are passed over from the Business Development Team
  • Create bespoke Mobilisation Plans for large scale or complex requirements as necessary. Work closely with internal Operations Team, Partner Operators and Onsite Staff to coordinate effective service delivery. Arrange and attend briefings as required
  • Ensure the CRM system is kept up to date at all times
  • Work with the BD Team to help create detailed tender submissions, excellent customer presentations and proposals
  • Ensure BD Team are regularly updated on individual account status (spend v. forecast, forthcoming requirements, opportunities, challenges etc)
  • Produce accurate and timely paperwork in line with customer and company requirements

 

The ideal candidate will possess the following skills:

  • Experience in business development and strategic account management with proven ability to drive year on year growth
  • Exceptional account management experience - likely to be a minimum of 5 years in a Sales or Account Management role
  • Experience managing high spend accounts Experience selling to blue chip organisations
  • Experience in consultative and solution based selling
  • Experience in project management and delivery
  • Ability to work to tight deadlines, hit targets, organise and prioritise responsibilities
  • Strong written, verbal and presentation skills
  • Logical & analytical - familiar working with sales data and how to interpret it
  • A self-starter with the ability to work independently in a fast paced environment
  • Ability to liaise with internal teams and external Partners to manage and deliver clients’ requirements
  • High level of dynamism, drive, and energy - team player
  • Ability to use CRM to maintain competitive information, share pipeline of opportunities and track results of customer targets
  • Enthusiastic and ambitious individual with a flexible approach to work
  • Confident, a ’can do’ attitude and strong belief in own ability to succeed
  • Gravitas- is credible internally and when customer facing
  • Challenges existing practices when necessary and offers ideas for improvements
  • Resilient & determined
  • Excellent influencing, listening and communication skills, strong negotiator
  • Knowledge of the business travel industry
  • Prepared to work flexible hours if needed in order to support service delivery

 

Competitive basic salary 25-30K DOE with attractive sales bonus & car allowance

Attractive benefits package including; pension; private healthcare scheme

25 days holiday per annum; laptop and company mobile

 

To apply please
email us your C.V.

 

 

Marketing Assistant

Primary role:
Supporting the marketing team, you’ll be at the heart of driving marketing campaigns for a product or service. An important cog in the marketing wheel, you'll be expected to be involved at all levels, including drafting press releases, creating online content and organising promotional events. You will predominantly be office based but some of your daily activities will require you to be out of the office attending meetings, visiting events/functions or organizing promotions. This job is full of variety and you’ll need to be able to turn your hand to a multitude of tasks.

Your daily duties include:

  • Writing content/news for social media/web/email distribution.
  • Arranging promotional events.
  • Helping to drive online traffic with web-related campaigns.
  • Writing, distributing and analysing customer surveys.
  • Assisting with customer experience insights and market research.
  • Writing and maintaining accuracy of online and printed marketing content.
  • Raising purchase orders.
  • Liaise with Marketing Agency to help produce and develop campaigns and promotions.
  • Assist with internal communications with product and campaign launches.
  • Managing and growing digital marketing presence.
  • Supporting the marketing team with developing annual marketing strategies.

 

The ideal candidate will possess the following skills:

  • Good organisational skills
  • Excellent written and verbal communication 
  • Are a strong team player
  • Commercial awareness
  • Can work under pressure to tight deadlines
  • Numerical skills
  • IT skills
  • Adaptability
  • Creativity
  • One or more years’ experience in writing content for online or print distribution.
  • Very experienced in using Word and Excel in a professional environment.
  • Solid knowledge on how to use social media to market products or services (predominantly twitter, facebook and LinkedIn).
  • Some knowledge of using Cloud based systems and CMS (Drupal, Survey Monkey, Salesforce).
  • Knowledge on how to use Google Analytics to run reports.
  • Some experience in one or more of the following would be beneficial. InDesign, Photoshop, Illustrator, HTML & CSS.

 

Educational Requirements

  • At least 9 A*- C GCSE’s (B in English or above)
  • Educated to A level standard

 

To apply please
email us your C.V.

 

 

Telephone Sales Account Manager – Reservations Department

Primary role:
To sell The Kings Ferry and Connections private hires and liaise with new and existing clients on a daily basis to maximise revenue and provide excellent customer service in line with The Kings Ferry company values. Ensuring all customers enjoy a market leading travel experience and building strong working relationships with key internal and external stakeholders along the way.

Your daily duties include:

  • Delivering sales against structured revenue targets.
  • Offering & following up quotations.
  • Processing bookings.
  • Processing payments for private hires.
  • Chasing payments for private hires.
  • Arranging tunnel, ferry and hotel bookings.
  • Checking client itineraries.
  • Invoicing private hire customers.
  • Assistance with complaint management.
  • Organising any additional customer requirements as necessary.
  • Other administrative tasks as required.
  • Undertaking your duties efficiently and effectively.
  • Selling and processing Commuter tickets and dealing with Commuter queries.
  • Keeping your workplace safe and within the company safety guidelines.  Adhere to the Golden Rules.
  • Selling and processing Commuter tickets and dealing with Commuter queries.
  • Any other ad hoc duties for the Sales Department in line with business need.

 

The ideal candidate will possess the following skills:

  • Excellent telephone manner with strong customer service skills.
  • Previous sales experience with a natural ability to sell.
  • Excellent commercial awareness.
  • Ability to build strong working relationships.
  • Ability to think outside the box to maximise results.
  • Quick learner with the determination to succeed.
  • Strong organisational skills.
  • Ability to follow management instructions.
  • Strong time management skills and the ability to meet deadlines.

 

To apply please
email us your C.V.

 

 

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