Ian Fraser wins Manager of the Year at the routeone Awards 2018
The Managing Director of The Kings Ferry Travel Group in Kent, Ian Fraser, has won Manager of the Year (for small/medium operators - up to 150 vehicles) at the routeone Awards 2018. The winners were announced on Wednesday 31st October at the annual award ceremony which celebrates the highest performing companies and individuals in the UK’s coach and bus industry.
The Manager of the Year category recognises an individual who excels in their managerial role and Ian Fraser won from a shortlist of four finalists.
Speaking about the recognition he said: “It is a real privilege to have received this award and to work with an outstanding team at The Kings Ferry. The coach industry is highly competitive and we constantly strive to raise standards in all areas and provide customers with exceptional service. I am thrilled that our work has been recognised nationally in this way.”
Ian Fraser has been Managing Director of The Kings Ferry since July 2014, after succeeding in his role as Operators Director. In recent years he has overseen the growth of the business through the acquisition of Clarkes of London in 2016 and more recently, Stewarts Coaches in 2018.
“Our approach has been to focus on maintaining high standards across our core services, while utilising new technologies and being willing to take bold decisions. So far, this approach is working well and it is all down to the quality of our people who are committed to the values of the company and who support one another as a team,” concluded Ian Fraser.
The Route One Awards took place on 31st October 2018 at the Hilton Birmingham Metropole