Archive for 2014
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Archive for 2014

UK Coach Quality Award

4 Star BQF Rating for UK Coach

We are delighted to announce that the UK Coach division of National Express, of which The Kings Ferry are very much a part of have been awarded 4 stars by the British Quality Foundation in its first  assessment of the company using the European Foundation for Quality Management framework.

National Express UK Coach managing director Tom Stables says;

I am delighted that such examples of our Operational Excellence are being recognised by prestigious external bodies like the British Quality Foundation. I am determined that we embed Operational Excellence across all divisions; it is crucial to our future success as a business.



25% Off Theme Parks in 2015

For a fun filled educational excursion for your class or school you can do no better than a Chessington World of Adventures Resort or THORPE PARK Resort day trip put on by The Kings Ferry.

What's more.... if you book a coach trip with The Kings Ferry to these destinations before 24th December 2014 to travel at any time in 2015 we are offering up to 25% off your theme park entry fees!
Chessington Word of Adventures Resort and THORPE PARK Resort both offer a number of workshops to supplement your fun filled day.
When students are enjoying a lesson it shows. It shows in their attention levels, in the effort they put in and the results they achieve. The Education Programme at THORPE PARK Resort offers maximum educational value through unique and stimulating learning experiences.
At Chessington World of Adventures Resort there's a world of educational adventures waiting to be explored. There's nothing like a sense of wild adventure to make your class really want to dig deeper and discover more.
The Kings Ferry are a multi-award winning coach operator, most recently voted 'TOP LARGE COACH OPERATOR' at this years Route One Awards with a long history of supplying coach hire to schools and colleges. Be safe in the knowledge you are in safe hands travelling on one of our luxury executive coaches.
If you're looking for a fun filled educational trip for your class or school don't hesitate to call our reservations team today on 01634 377 577 or
Terms and Conditions
Customers must book before 24th December 2014 for travel in 2015.  

KF winners at Travel Awards 2014

Ian Fraser accepting the Travel Award for Innovation
Managing Director, Ian Fraser & Operations Manager , Mark Purchase accepting the award for 'Innovation' on behalf of The Kings Ferry.


Travel West Awards 2014 - For the West of England


With over 120 attendees from 54 businesses present, the Travel Awards 2014 was a fantastic showcase of the energy, enthusiasm and commitment shown by businesses across the region over the past year. Businesses gathered at the Hewlett Packard Labs, Bristol, where they were treated to a fascinating presentation by Ben Hamilton-Baille, street designer and shared space advocate, demonstrating his unique expertise in the development of shared space principles for street design to improve safety, congestion and access.

There were also presentations about this years’ successful Big Commuting Challenge and an opportunity to learn more about the new Kings Ferry, Commuter Coach Service, who picked up the award for Most Innovative Sustainable Travel Service.

Businesses and Individual Winners

Individual most committed

Katherine Passmore, Atkins (SGC)


Best Motivational Campaign



Best Newcomer

Wessex Garages



Kings Ferry


Most Improved work place



Employer of the year

Airbus (SGC)


Judge’s Choice

Curo (B&NES)



Travel Plan Accreditations

New Accreditations 2014

Silver Level



Bronze Level

Pure Offices

Edwards Vacuum


Re-Accredited Organisations

Gold Level



Silver Star Level

Bath & North East Somerset Council

Bristol Airport


Silver Level

Highways Agency


15% Off Coach Hire in December

As the festive period approaches, you will no doubt have an ever increasingly busy diary. Celebrations, shopping trips you name's on the list.

Well there is no need to shop around for your transport because, as a way of wishing you a Merry Christmas, The Kings Ferry will be giving you 15% off any hire travelling in December 2014!

So if your business has a christmas party, or you're planning a day trip to a christmas market in France - Whatever the reason, don't hesitate to call or submit your details online.

The Kings Ferry are a multi-award winning coach operator, most recently voted 'TOP LARGE COACH OPERATOR' at this years Route One Awards. Be safe in the knowledge you are in safe hands travelling on one of our luxury executive coaches.

Quote 'We three Kings' when you request a quote to claim your discount

(If you are submitting an online quote request place this in the field titled 'any other information')

Call 01634 377 577 or Get a Quick Quote


Terms and conditions
The Kings Ferry will provide 15% discount for any hire travelling in December 2014. Open to customers who haven't booked within the last 12 months. Excludes contracted customers. To claim your discount please quote 'We three Kings' when enquiring. If you are submitting an online quote request please place 'We three Kings' in the field titled 'Any other information'.

1st Year Anniversary for North Bristol Service

The Kings Ferry coach shaped cake on their 1st Anniversary in North Bristol

4th November 2014 marked the beginning of the second year of the new North Bristol Commuter Coach Service. To celebrate our 1st Anniversary of successfully running a brand new service from Weston-super-Mare, Clevedon and Portishead to North Bristol, Operations Manager Mark Purchase poses with Cllr Elfan Ap Rees with a wonderful Kings Ferry coach cake in front of our anniversary rosette.

In the service's 1st year we have seen over 23,000 passenger journeys and over 800 registered customers enjoy commuting in complete comfort on-board our executive coaches with WiFi and reclining seats.

After and independent survey result of 100% customer satisfaction it's not hard to see why it's going from strength to strength.

1st Anniversary

To top the celebrations off The Kings Ferry along with North Somerset Council and Volvo won 'Partnership of the Year 2014' at the Route One Awards in the same week.

The success of the service shows that this 1st year was one of many more to come - people can be safe in the knowledge that The Kings Ferry are here to stay in North Somerset.

The Kings Ferry Anniversary Birthday Cake


Kings Ferry scoops 2 top coach awards!

The Kings Ferry and North Somerset Council representatives collect the 'Partnership of the Year' Award 2014

It was a successful night for The Kings Ferry at the annual Route One Awards, coming home with 2 top accolades.

Crowned UK Coach Operator of the Year 2014, The Kings Ferry were eager to complete the collection by triumphing at this year's Route One Awards. Finalists in 3 categories - Manager of the Year, Partnership of the Year and Top Large Coach Operator meant The Kings Ferry could make it 5 awards in one year if successful in all 3.

In fact The Kings Ferry, alongside North Somerset Council and Volvo won the Partnership of the Year Award for the ever growing coach commuter service into North Bristol, run by The Kings Ferry, funded by North Somerset Council and supported by Volvo.

The Top Large Coach Operator Award finalists were The Kings Ferry, Lucketts Coaches and Shearings Holidays. Each great operators in their own right but with record figures and 100% customer satisfaction scores The Kings Ferry took the award to be crowned Top Large Coach Operator and UK Coach Operator of the Year in the same year.

Find out more about the Route One Awards 


Cyclopark Launch

Cyclopark Park & ride, Tollgate launch 2014

On Thursday 30th October representatives of The Kings Ferry and Cyclopark met with local authority figures to declare the Cyclopark Park & Ride site officially open. 

Adam Holloway – MP Gravesham with The Kings Ferry Managing Director Ian Fraser

Joined by Deputy Mayor of Gravesham Gurdip Ram Bungar, Gravesham MP Adam Holloway, Karen Tiley, CPT Regional Manager and Councillor Anthony Pritchard; Lawrence Tricker the CEO The Cyclopark Trust, Danny Elford and Ian Fraser posed for press shots to promote the launch.

They were joined by a stunt rider in his commuting clothes performing some impressive manoeuvres on and off the coach!


The car park provides a safe and secure parking facility for residents of Tollgate, Gravesham and it's surrounding areas such as Istead Rise wishing to commute into London each and every day. There are 22 departures every morning, averaging one every 5 mins. Canary Wharf is just 44 mins away on-board one of our comfortable executive coaches  - on which you are guaranteed a seat.

Gurdip Ram Bungar – Deputy Mayor of Gravesham at the Cyclopark launch



The newly refurbished bus shelter a short walk from the Cyclopark car park

View full press release

See us at GovToday

GovToday Sustainable Transport 2014

Sustainable Transport 2014: Ultra low carbon travel will try to identify how improved transport infrastructure can be achieved in order to nurture fledgling economic growth without costing the earth - both in financial and environmental terms.  The conference will consider how a number of capital funding streams: can be best deployed to achieve financially and environmentally sustainable local and national transport networks.

Along with our presence in the exhibition Danny Elford, Business Solutions Director for The Kings Ferry and National Express will be holding a Masterclass on 'Sustainable solutions for getting people to work and reducing car dependency' - by showing the benefits of coach commuting for businesses, councils and local communities.


The Masterclass will start at 14:20



The Kings Ferry Ltd - Sustainable Commuting – The Greenest form of Ground Transportation

Theme: The environmental and economic benefit of commuting by coach


Benefits of attending:

  • Find out more about the environmental and economic benefits of commuting by coach.
  • Explore how we can offer a professional way of travel and switch people from car to coach.
  • Hear about our experience of launching a new commuter service based on our experience in this market.
  • Learn more about the commuter model and how we can offer improved transport links for key employment areas.


Brief Summary of content:

  • The Kings Ferry Commuter Experience so far
  • Overview of current services
  • New ventures new locations
  • Partnerships
  • Environmental and economic benefits
  • L.A. Funding



VIP treatment for Pride of Britain Winners

Pride of Britain winners' coach
For the third year running, we've provided travel for the Pride of Britain, taking winners and their guests to and from the glitzy red carpet event.
Those onboard included youngster Jack Mackay who saved his brother from a dog attack and Betty McGlinchey, who has fostered more than 1,200 children.
Thanks to The Kings Ferry (TKF) who stepped in at the last minute to help transport the Invictus Games team to join the rest of the Pride of Britain winners at a reception with David Cameron at Downing Street the next day.

Special thanks to Dave Mann, Duty Operations Manager at TKF, who went above and beyond to organise the team’s transport which included a police escort to make sure the team got to Number Ten on time!
Thanks also to TKF driver Marigeln Xako, who provided a warm and professional service.
The event transport was in addition to the week-long tour held earlier in the year – thanks to Travel DeCourcey and the marketing communications, social media and PR teams for all working together to make the week a success! 

European Football

Europa League Football - Big business for The Kings Ferry

Tottenham Hotspur V Beşiktaş J.K.

2/10/2014 Kick-off 8.05pm

On the 1st October 2014 The Kings Ferry will be on hand for the arrival of Beşiktaş J.K. Football Club in the UK in preparation for their Europa League clash with Tottenham Hotspur at White Hart Lane the next day.

The first team, directors and VIP's will be travelling on-board The Kings Ferry before and after the game. Both teams will be looking to get their first win of the campaign as both only managed a draw in the first game. With each team on 1 point there is everything to play for.


Square Meal Venues and Events LIVE News

Come and find us at the Square Meal Venues & Event Live... to see how our VIP Coach hire service can revolutionise your company's travel experience.  

We will have VIP seating for you to sample set up in a mock-up of a rear lounge vehicle used in many corporate and high profile hires. Perfect for business and hospitality, our range of luxury coaches won't fail to impress. You are guaranteed a personalised service and a team of dedicated staff will ensure you receive the full VIP treatment.                  

At: The Vaults A23, Old Billingsgate EC3               
Date: 17-18th September 2014

So sit back, relax and enjoy our VIP experience.

Register for your complimentary ticket now.

Complimentary ticket

Top mark for The Kings Ferry

100% SatisfactionCoach drivers at value commuter coach company The Kings Ferry are celebrating after their services scored top marks for customer satisfaction.

An independent Local Sustainable Transport Fund (LSTF) survey found 100% of customers declared themselves to be either ‘satisfied’ or ‘very satisfied’ with the coach service.

The service links Weston-super-Mare, Portishead and Clevedon to major businesses in North Bristol including Aztec West, Rolls Royce, Royal Mail, Airbus and the Ministry of Defence.

Launched last year in partnership with North Somerset Council, The Kings Ferry’s latest coach commuter service is going from strength to strength having recently clocked up its 15,000th journey and its signature yellow vehicles fast becoming a fixture on the region’s roads.

The news comes as the government today (19 August) announces its Retail Price Index which will result in rail fare increases in January 2015.

The news may encourage more people to consider commuting from Weston-super-Mare to Bristol with The Kings Ferry, which also operates a highly successful commuting operation in Kent that was established thirty years ago.

For The Kings Ferry Managing Director Ian Fraser the convenience and value of coach travel makes it a very attractive choice for commuters.

He said: “The Kings Ferry is the value way for travellers in North Somerset to get to work in North Bristol – even more so in light of today’s news on rail fares but it’s not the only reason people choose us. We continually strive to provide a first-class service to all our customers and we’re really pleased the latest passenger survey indicates our efforts are paying off. I’d like to take this opportunity to say a huge thank you to our customers in North Somerset for choosing us and to our team of drivers who are of course the very wheels of our business.”

All Kings Ferry coaches feature reclining seats, air conditioning, power sockets, drinks machines, TV screens and wireless internet. They are also equipped with real time tracking, allowing commuters to check the location of their service via web and mobile devices.

More details including the timetable and locations of coach stops are available at

Wards Hill & Harps Avenue Roadworks

750 Services- Wards Hill & Harps Avenue Roadworks - from Monday 28th July 2014

To allow road modifications and the construction of a pedestrian crossing, Kent County Council have made an Order to temporarily prohibit through traffic on part of Wards Hill, Minster-on-Sea.

The closure is planned to commence from Monday 28th July 2014 for up to 5 weeks or until the works have been completed.

For the duration of the closure our 750 services will be unable to serve the following AM and PM bus stops; Wards Hill, Queens Road and Baldwin Road. AM services will be diverting via The Broadway, Minster Road, Harps Avenue and Scocles Road rejoining our normal route from Back Lane. PM services will travel via Minster Road, Harps Avenue, Scocles Road, Back Lane and Minster Road to The Broadway.

These roadworks will unfortunately coincide with the treating of the road surface along Harps Avenue on Thursday 7th and Friday 8th August. On these two dates in addition to the stops listed above services will be unable to serve the AM and PM stops at; Back Lane, Minster School and Minster Library.

Passengers from the stops impacted should use either the Abbey Hotel, Back Lane or Minster Road stops from 28th July 2014. On 7th and 8th August passengers should use either the Abbey Hotel or The Harps Inn bus stops. 

Diversion route from 28th July 2014 -See larger image

Diversion route from 28th July 2014


Diversion route 7th + 8th August ONLY -See larger image

Diversion route from 28th July 2014


Mia's Charity Football Match

Supporting Mia, Young Epilepsy & Evelina Children’s Hospital

Charity Football Tournament 20/07/2014

The Kings Ferry are proud to support Young Epilepsy and Evelina Children’s Hospital in London who have supported Mia, daughter of Lianne and Tim Bealey who has recently been diagnosed with Epilepsy. Mia, up until last summer was a happy go lucky 7 year old with bags of personality, now has regular seizures with loss of speech, paralysed limbs, choking and full body jerking. Her life has drastically changed and now faces more scans and the possibility of brain surgery.

As part of their fundraising for the Charity and hospital that care for Mia, her parents have organised a 5-a-side football tournament in Rainham on Sunday 20th July at Mia is a huge football fan.

So get down to Playfootball in Rainham on Sunday, any support is welcome towards their fundraising efforts.

View Playfootball on a map

Business Shuttle here to stay

The Business Shuttle ceased to operate from the 10th August 2015

Business Shuttle

Helping us all reduce our Carbon footprint

The Kings Ferry Business Shuttle, designed to cater for the business travel needs of organisations in North Bristol and Filton has now been given the green light to continue beyond the trial period. Many businesses in the area took advantage of the free trial period and found it fantastic value for money for their staff and visitors travelling in the North Fringe, whether it be meetings at MOD or hopping on the train at Parkway.

Those organisations have now signed up to one of our many Business Shuttle packages, which differ depending on their individual requirements.

The stand out package has to be the 'Unlimited Travel Package' which offers staff and visitors unlimited travel on the Business Shuttle Service whilst delivering fantastic value for money upon a reliable, comfortable and punctual service.

"...your staff and visitors can enjoy up to 10 journeys a week on the Business Shuttle for less than £22 a week"

Compare this to taxi trips of up to £25 each....


Enjoy the following with our Unlimited Travel Package:

  • Fantastic value executive travel with journeys from as little as £2.20 a week*
  • Your company/department will receive multiple boarding passes
  • Use each boarding pass an unlimited amount of times
  • E-tickets availabe for off site visitors
  • Scan as you board - no fuss, no worries
  • Executive coaches with FREE WiFi and on-board toilets

Contact us now on 0117 922 9005 to find out how we can reduce your business travel costs in the North Fringe and take advantage of our 1 MONTH FREE TRIAL (for new customers only).

* Conditions apply. Unlimited travel package prices depend on individual requirements.


View Timetable

View Route Map



KF named RouteOne Awards finalist

The Kings Ferry Management & Driver team  - Bristol depot

We are pleased to announce that The Kings Ferry have been selected as finalists for the following categories at the upcoming Route One awards:

  • Top Large Coach Operator
  • Partnership of the year
  • Coach Manager of the Year

After being crowned UK Coach Operator of the Year, we are keen to make it a year to remember by winning 2 of the most sought after awards in the coaching industry, adding to the current total of 39 awards in 18 years.

The Awards will take place at the Hilton Birmingham Metropole on the 5th November and the nominations are made by manufacturers, dealers and suppliers during March and April. There are 16 categories, 5 of which are for people awards. The final judging takes place in August.

Learn more about our affiliations and awards here.

New VIP coach for Fulham F.C.

NEW Kings Ferry VIP Coach for Fulham FC

We will soon be taking delivery of a brand new luxury customised Irizar i6 for Fulham Football Club.

The 64 reg coach has an upgraded spec from their previous and comes with 36 seats and full kitchen to the rear. Other features include;

  • Luxury aircraft-style seats with seat belts and arm rests, facing illuminated tables
  • Courier seat
  • Carpeting
  • Air conditioning & Central heating
  • Curtains
  • Air suspension
  • Executive tinted windows
  • Stereo radio/CD/cassette
  • DVD
  • Public address
  • Kitchen/refrigerator
  • 240 volt power supply
  • Toilet
  • Filter Coffee machine

Fulham will use the coach for away matches, airport transfers and other first team journeys away from London for the 2014/2015 season. The club has had a great relationship with The Kings Ferry now for a number of years and long may it continue. We wish them well in the coming season in fighting to regain their Premier League status.

To learn more about our VIP Service please visit The Kings Ferry VIP website.

Record Year at Glastonbury for KF & See

Coach hire for summer festivals

2014 has proven to be a record year in terms of our partnership with See tickets and the Glastonbury festival.

In 2013 we provided transport for just over 15,000 festival goers, complete with wellies, to the largest greenfield festival in the world. This year that number increased to 17,500 passengers across 629 coaches.

They came from all over the country; Scotland, Birmingham, Bristol, London, Plymouth, Cheltenham, we could go on, and descended on Michael Eavis’, Worthy Farm in Pilton, Somerset for the 5 day Contemporary Performing Arts festival on the last weekend in June.

Headline acts included; Metallica, Kasabian, Dolly Parton, Jack White, Elbow, Kaiser Chief’s and many more.

For more information on coach travel solution for events and music festivals please visit our partners Connections.

Fleet expansion

48 Seater Executive Hire Coach

Due to the demands of an ever growing business, The Kings Ferry is expanding their fleet of executive coaches and have already received delivery of 4 of the 6, 13 plate Caetanos from National Express’ Luton base.

All of the new arrivals will be stripped of nx livery, re-carpeted, given new curtains and placed straight into service to prepare for the road. The 48 seaters will undergo incorporation into Kings Ferry livery over the next few months.

To learn more about our fleet of vehicles please visit our Fleet pages.

Tour de France

As part of the Tour's three-day visit to Britain, London will welcome this major cycle event on Monday 7th July. The event will have huge numbers of people lining the Capital's streets to see some of the greatest names in cycling competing for the famous yellow jersey.

The third stage of the Tour will start in Cambridge city centre at around midday, before heading into Essex and Greater London before finally reaching Central London.

The cyclists will ride through Leamouth, Poplar, Wapping and Shadwell. Once past the Tower of London the route will take them along the Thames, towards Lower and Upper Thames Streets and Victoria Embankment, before riding past the Houses of Parliament, around St James's Park and finishing on The Mall.

It is anticipated that this event will have a massive impact on traffic flow through Central London and Canary Wharf with the following roads being closed from 10am to 6pm; Victoria Embankment, Lower and Upper Thames Street, Byward Street, Tower Hill and Limehouse Link Tunnel. The following bridges across the Thames will also be closed; Westminster Bridge, Southwark Bridge and Tower Bridge.

We expect that our AM commuter services will be able to complete our normal route in full on the morning of Monday 7th July. Unfortunately due to the road closures along much of our normal evening route, and the likely surrounding traffic congestion, it is necessary to divert all PM services as follows:

Click the blue map icon to view the location on a map

View on Google Maps Lambeth Palace Road (Stop SP)  – Per timetabled time for Horseferry Road
View on Google Maps St. Thomas Hospital (Stop C) – Per timetabled time for Victoria Street (DTI)
View on Google Maps Waterloo Station, York Road (Stop V) – Per timetabled time for Embankment
View on Google Maps Blackfriars Road (Stop SM)  – Per timetabled time for Puddle Dock/ Queen Victoria Street 
View on Google Maps Southwark, Southwark Bridge Road (Stop BV)  – Per timetabled time for Upper Thames Street/ Cannon Street 
View on Google Maps London Bridge, London Bridge Station (Stop R) – Per timetabled time for Eastcheap
View on Google Maps Tower Bridge Police Station (Stop S) – Per timetabled time for Tower Hill
View on Google Maps Canada Water (by the traffic lights to the right of the station) View photo – Per timetabled time for Canary Wharf 


Our PM commuter services will be unable to serve the following bus stops; Horseferry Road, Victoria Street, Parliament Street, Embankment, Temple, Temple Avenue, Puddle Dock (Queen Victoria Street), Upper Thames Street (Cannon Street), Eastcheap, Great Tower Street, Tower Hill and Canary Wharf.

Please click here to view a larger version of this map.

PM Route diversions 7th July 2014

Please note the Tour de France will impact PM services only on Monday 7th July. All AM service will complete the route as normal.

100% Satisfaction Survey Results

In an independent survey carried out by LSTF on our commuter customers in North Bristol, The Kings Ferry scored 100% when asked if they were satisfied with the service or not.

The passengers were surveyed on board their commuter coach, on their way to work. After months and weeks of using the new commuter service to North Bristol, the passengers gave glowing feedback on the level of the service provided.

We have now introduced reduced fares and improved timetables based on the results provided from this questionnaire together with one carried out by ourselves focusing on travelling behaviours and stop locations.

The service has made over 13,000 passenger journeys since its launch in November 2013 and the customer base continues to grow.

To learn more about the service or to register for a boarding pass please visit

International Sport and The Kings Ferry

Every sports team needs to travel, even international football teams. When they travel to the UK, there is only one coach operator that has the experience, the expertise and the pedigree to provide such a service to those that are used to the high life.

This week The Kings Ferry is proving why so many top sports teams call on their services when visiting these shores by providing for the Nigerian, Scottish and Italian Football 1st teams. The Barbarian Rugby team are also getting in on the action for their Rugby match at Twickenham on Sunday 1st June.

Nigeria and Scotland take part in an International Friendly at Craven Cottage today (Wednesday 28th May) Kick-off at 8pm. We are providing coach travel for both first teams for the duration of their visit to London. Italy take on Republic of Ireland (also at Craven Cottage) as they prepare for their World Cup adventure, Saturday 31st May, Kick-off 7.45pm. We are providing transport for both players and officials for a number of days before and after the match also.

click here If you would like to read more about our Professional sport teams package.

click here To learn of our VIP Coach service and vehicles.


Nigeria V Scotland – Craven Cottage 28th May 2014

The Kings Ferry are proud to announce that we are providing team travel coaches for both Scotland and Nigeria for their international friendly hosted by Fulham’s Craven Cottage.

The Kings Ferry have a long history in providing for top sports teams to all manner of sporting events including top European and International football matches.

Both teams were picked up from Heathrow Airport in their team coaches on Sunday 25th May and taken to their respective hotels. We are also providing transport for various requirements including training in the run up to Wednesdays kick-off at 8pm.

Naturally (in keeping with our professionalism) we are not taking sides, but expect it to be an intriguing match as there are a number of new call-ups in Gordon Strachan’s Scotland squad and Nigeria coach Keshi will use his provisional 30-man World Cup squad, packed with Premier League stars including John Obi Mikel, Victor Moses and Shola Ameobi. Keshi's team face World Cup group stage fixtures against Argentina, Bosnia and Iran.

For more information and book tickets – Click here

The Kings Ferry: UK Coach Operator of the Year

Danny Elford & Ian Fraser receiving the award in 2014

Company Directors Ian Fraser and Danny Elford with the 'UK Coach Operator of the Year 2014' Award.

We would like to proudly announce that The Kings Ferry has been name as 'UK Coach Operator of the Year 2014'. A Gold Award was also awarded to The Kings Ferry for 'Top Large Fleet Operator'.

Eamonn Hughes from technology partners uTrack with the 'Technology & Innovation' Award
Eamonn Hughes from technology partners uTrack with the 'Technology & Innovation' Award

The Commuter Coach Tracker App has also received recognition which is developed by uTrack winning a Gold Award  in 'Technology & Innovation' for Dynamic RTI and a Silver Award in 'Making Coaches a Better Choice'. The Smartphone App provides dynamic real-time information about the commuter service allowing a stress free-journey for their passengers.

All in all it was a successful night in what has been a very successful year for all involved, with the start-up of a new service in Bristol and continued success in Kent and London. The Kings Ferry regain the title last claimed in 2012, and now have 39 prestigious awards in the 45 years of its operation.

UK Coach Awards chairman Allan Edmondson said, “For the sixth year running, over 200 nominations were submitted for the various award categories, many from customers who've responded to our appeal to tell us about their experience of quality service from operators and front line staff.”

Danny Elford, Commercial Director at The Kings Ferry told us what it meant to the company;

“We’re very proud to have been named UK Coach Operator of the Year 2014. Ian and I would like to say thank you to all our staff for their hard work. Winning 4 awards in total is recognition for everyone's immense effort.”

Official Excerpt from UK Coach Awards;

“The Kings Ferry was founded by Peter O’Neill in 1968, and he ran the business with his family until 2007, when it was sold to current owners National Express Group. in 1968, The Kings Ferry has grown into a renowned and respected operator, with a fleet of over 85 vehicles and a range of commuter services linking various parts of North Kent and the Isle of Sheppey with Canary Wharf and central London. In 2013, the company began operating in North Somerset too. Embracing the very highest standards in all areas of the business, this makes the makes the business stand out from the competition - the essential component in making a good business great: the success of The Kings Ferry is testament to this approach.

The judges praised the pursuit of excellence by managers in all areas of the company and the success that this has brought.”


UK Coach Awards website

uTrack Software Solutions

We Cannes do it all

The Broadgate Estates CYCLE TO MIPIM charity challenge is a 1452km cycling endurance event from London to Cannes, in the south of France. A baton, representing the riders’ commitment to the charities involved, is carried continuously for the entire distance and delivered to the MIPIM property fair in Cannes.

Cycle to Cannes support coach drivers smile before they set off on their 1452km journey from City Hall, London to Cannes, South of France.

The Kings Ferry have provided the support vehicle for the last 3 years for the event proving we provide the very best customer service, and meet the lofty expectations of such high profile event organisers.

Our decker coach was fully wrapped with event and sponsor branding for the duration. If you're organising an event or promotion we can fully wrap any of our vehicles to your specification. Don't hesitate to get in touch.

Call us today on 01634 377 577.

Paralympians call on The Kings Ferry

LONDON, ENGLAND - MARCH 18:  Team GB's Winter Paralympic team with Prime Minister, David Cameron at 10 Downing Street. 

Britain's most successful Winter Paralympic team in 30 years arrived at London's Heathrow Airport met by The Kings Ferry on Monday 17th March for their transfer to a London hotel.

The team won six medals in total, including a first ever gold, thanks to Kelly Gallagher and her guide Charlotte Evans, in the super G.

Jade Etherington and her guide Caroline Powell, took bronze in the same competition and won a whopping three silver medals in the visually impaired downhill, slalom and super combined.

GB's wheelchair curling team, Aileen Neilson, Gregor Ewan, Jim Gault, Bob McPherson, and Angie Malone took bronze.

On Tuesday 18th March our executive vehicle picked them up from the hotel for a trip to Whitehall, where they met Prime Minister, David Cameron at 10 Downing Street (above), then on to the British Paralympic Association Office before a final airport run back to Heathrow for the curling team.


LONDON, ENGLAND - MARCH 18: Skier Kelly Gallagher (2nd R) and ski guide Caroline Powell (L), members of the Winter Paralympic Team GB, pose for a photograph in front of Number 10 Downing Street upon their return from the Sochi Paralympic Winter Games on March 18, 2014 in London, England. Britain's Winter Paralympic athletes won 6 medals in total, including Team GB's first Winter Paralympic gold medal, which significantly exceeded their pre-Games target. (Photo by Oli Scarff/Getty Images)


Nominated UK Coach Award Finalists

Danny Elford receiving the award in 2012

The Kings Ferry named as finalist for a UK Coach Award

We would like to proudly announce that The Kings Ferry has been shortlisted as a finalist for the 2014 UK Coach Awards from over 200 nominations in the category of Top Large Fleet Operator. The Kings Ferry will want to regain the title they claimed in 2012, the last of 36 prestigious awards they have won in 45 years of operation.

A total of 49 people, projects and organisations are on the list, across 16 categories covering the whole range of activities involved in the planning, promotion and operation of coach services.

UK Coach Awards chairman Allan Edmondson said, “For the sixth year running, over 200 nominations were submitted for the various award categories, many from customers who've responded to our appeal to tell us about their experience of quality service from operators and front line staff.”

Danny Elford, Commercial Director at The Kings Ferry told us what it meant to the company;

“We’re very proud to have been nominated for this award, especially because the nominations have come from our customers, who are the driving force behind our business. That’s a real boost for the whole team at The Kings Ferry.”

Allan Edmondson commented;

“Our sincere congratulations go to all the finalists in this year’s awards. The judges will have a tough job in selecting the winners from such a strong field.”

“To achieve high standards, coach travel relies on a whole raft of people and organisations to work together to deliver that extra special trip, day out or holiday. We're delighted to hear about best practice in all these areas from the people who really matter, and to recognise and reward the commitment and hard work involved.”


International Confex

It's time for International Confex again - but this year is different!

We are giving one lucky winner a chance to taste the high life and experience our VIP service first hand. We will pick-up your party and transport you in luxury and style to an event/occasion of your choice (event not included). Obviously the return journey is included.

All you need to do to enter is visit our stand at Confex being held at Olympia London on the 12th or 13th of March and answer a simple question by dropping your business card in the box of your chosen answer.

At the show you will be able to sample the VIP experience we offer by boarding the coach, have a chat, have a drink and relax. Our sumptuous rear lounge area is flexible enough to act as a private meeting or social space.

Register for the show


Terms and Conditions

Subject to availability. Limited to a maximum of a 10 hour hire with pick-up location within 50 miles of London. Inclusive of travel and on-board facilities only. Venue or destination cost not included. On-board facilities inlcude: Cold and hot drinks, power sockets, toilet, on-board entertainment (may vary depending on vehicle used).


Coach Tracker for Android

Introducing The Kings Ferry Coach Tracker for Android

As part of our on-going commitment to improving our service for all our customers, we would like to introduce the very first Kings Ferry coach tracker app for Android handsets.

We are aware that a large percentage of our commuters use android devices and therefore have been working hard in developing an app that will improve their experience with us and ultimately make commuting with The Kings Ferry as tress free as possible.

As the Android version is our latest release, it includes a brand new timetable section to view scheduled times at any time before they're in service. (The iOS version will be updated with this feature soon.)

Coach Tracker features:

  • Track your coach and find your stop.
  • Shows scheduled and estimated time of departure for each stop.
  • Search stops by name, distance or route.
  • Save favourite stops for easy access.
  • Integrated commuter update twitter feed.
  • New timetable section for easy journey planning prior to travelling.
  • New and improved user interface.
  • Help section.

For a more detailed look or to download the app click below

Coach Tracker London Service

Coach Tracker North Bristol Service

Coach Vs Train

BBC Radio Kent: Commuter Coach Feature

Ben Bhattal, Head of Sales: promoting the benefits of commuting by coach with The Kings Ferry.


A guaranteed seat on board a comfortable air-conditioned coach at around 25% less than the cost of a train and a 96% customer satisfaction rate are just a few reasons why more and more commuters are turning to travelling to work by coach with The Kings Ferry. BBC Radio Kent decided to highlight this fact on their Breakfast show, hosted by John Warnett and Clare McDonnell, by running a feature which pitted coach against train. In a rolling side-by-side comparison of coach vs train into the city, it included regular updates throughout the three hour programme from a reporter on the Kings Ferry coach and Chris Hill from the Alliance of Kent commuters on the train.

“Good morning, on a very quiet commuter coach, it’s absolutely packed. They all have their headphones on… we are just going past the service at Gravesend…I got on about 7/8 minutes ago, lovely and warm, nice comfortable seats, plenty of leg-room and in less than an hour I should be in Canary Wharf, a pretty speedy service…..terrific.”  
Phil Harrison – BBC Radio Kent Reporter


The Kings Ferry Head of Sales, Ben Bhattal was on-board and conducted a live interview. The comparison was a good chance to really see how the service stands up against the general perception that it takes longer by coach.

“Peoples general perception is that the coach takes longer, but this service we are currently on is scheduled to arrive in Canary Wharf in just under an hour.”
Ben Bhattal – The Kings Ferry


And it did just that, the commuter coach arrived just under the hour mark, ahead of the train, which had stopped due to unknown problems. 

Large increases in rail fares are also contributing to the shift. A typical annual season ticket by train will cost between £3500-£4000, the Kings Ferry commuter prices for a similar route and ticket range from £2060 to £2725.

The Kings Ferry: We have a great operations team who work very hard to inform the drivers of any traffic or issues and help them negotiate the routes; we also have a smartphone app so you can track your coach and avoid any unnecessary waiting…

BBC Radio: So you’re reliable, you’re cheap and efficient, and you can use the bus lanes…

The show is available to listen again on the BBC website:

Listen Again

751 - Crown Road Closure

We have received notification from Kent County Council that Crown Road in Sittingbourne will be closed from Thursday 9th January 2014 for two days.

The road will be closed between the junctions of B2006 and High Street (Milton Regis) to enable urgent carriageway repairs to be carried out.

On Thursday 9th January 2014 and Friday 10th January 2014 all of our 751 services will be diverting via Saffron Way and Mill Way.

We will be unable to serve our normal AM and PM bus stops located on North Street, Milton High Street and Crown Road.  We will instead be serving the bus stop on Mill Way located outside the Asda Supermarket and the bus stop on St. Paul’s Street before picking up our normal route at Chalkwell Road.

We will be returning to our normal route from Monday 13th January 2014.

Clients we are proud to have worked with:

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