Coach drivers at value commuter coach company The Kings Ferry are celebrating after their services scored top marks for customer satisfaction.
An independent Local Sustainable Transport Fund (LSTF) survey found 100% of customers declared themselves to be either ‘satisfied’ or ‘very satisfied’ with the coach service.
The service links Weston-super-Mare, Portishead and Clevedon to major businesses in North Bristol including Aztec West, Rolls Royce, Royal Mail, Airbus and the Ministry of Defence.
Launched last year in partnership with North Somerset Council, The Kings Ferry’s latest coach commuter service is going from strength to strength having recently clocked up its 15,000th journey and its signature yellow vehicles fast becoming a fixture on the region’s roads.
The news comes as the government today (19 August) announces its Retail Price Index which will result in rail fare increases in January 2015.
The news may encourage more people to consider commuting from Weston-super-Mare to Bristol with The Kings Ferry, which also operates a highly successful commuting operation in Kent that was established thirty years ago.
For The Kings Ferry Managing Director Ian Fraser the convenience and value of coach travel makes it a very attractive choice for commuters.
He said: “The Kings Ferry is the value way for travellers in North Somerset to get to work in North Bristol – even more so in light of today’s news on rail fares but it’s not the only reason people choose us. We continually strive to provide a first-class service to all our customers and we’re really pleased the latest passenger survey indicates our efforts are paying off. I’d like to take this opportunity to say a huge thank you to our customers in North Somerset for choosing us and to our team of drivers who are of course the very wheels of our business.”
All Kings Ferry coaches feature reclining seats, air conditioning, power sockets, drinks machines, TV screens and wireless internet. They are also equipped with real time tracking, allowing commuters to check the location of their service via web and mobile devices.
More details including the timetable and locations of coach stops are available at www.bristolcommute.com